Sometimes getting people on board with a change is harder than implementing the change itself. Next time your team balks at something new, do the following:
management
Turn to Frontline Employees for Customer Insight
To succeed in business you need to know what your customers really want. Companies routinely use conjoint analysis, focus groups, customer panels, and other methods to get this info. But traditional research has its limits. To get a true insider view, turn to your frontline employees.
Take Care of Your Most Reliable People
Most people have someone they can count on when they need something done — and done right. But when you value someone’s reliability, it’s easy to overlook other strengths. Here are three ways to further develop your most dependable people:
Assert Yourself and Influence Your Organization
Assertiveness often gets a bad rap. People who are self-confident and forceful can be cast as pushy and annoying. But when balanced with other critical skills, being assertive can help you excel at other things:
Want to Improve Morale? Hire More Women
It might not be Debbie Downer who’s lowering the morale in your business; it might be Bob Bummer.
Make Creativity a Habit
Creativity is an essential skill for navigating an increasingly complex world. And yet the path to innovative thinking can be surprisingly simple. To improve your own ingenuity, practice the following:
How to Deal with Difficult People at Work
It’s impossible to spend much time in the business world without running into difficult personality types, so learning to deal with them effectively can make a big difference in your career and business.
Use Three-Part Lists to Communicate
Lists of three are an old trick of effective persuasion. They distill any message into key takeaways. These lists work because most people can remember three things, and three of anything sufficiently provides proof of a pattern.
Want Happier Employees? Get Rid of the Bosses
If your employees are spending much of their time doing things simply because they have to, don’t be surprised if they seem a little less than motivated. I noticed this was happening at my company. So I decided to get rid of all …
Find That Needle-in-a-Haystack Job
Looking for a job today often requires the painstaking task of sorting through countless websites and listings to find what’s relevant to you. Instead, try setting up a personalized stream of opportunities.
Keeping Your Employees Happy and Engaged
For a lot of startups, the potential for a big payoff can be the biggest lure for attracting and retaining good employees. But what can you do to keep employees happy and engaged when IPOs and mergers are a long way off?
How Much Does The Big Boss Really Matter? (A Partial Defense of Jamie Dimon)
JPMorgan Chase CEO Jamie Dimon is scheduled to testify before a Senate committee later this week, the latest in a series of comeuppances in the wake of his firm’s massive trading losses earlier this year. The spectacle will no …