What Went Wrong with Microfinance?

Long before “99%” became a symbol of Occupy Wall Street, the microfinance industry used the number to describe the share of its clients — poor entrepreneurs shunned by traditional banks — who repaid their micro-loans on time. …

Delegate, Then Disengage

Entrusting a project to someone else can be tough. But if you don’t rely on others, you’ll always end up doing everything yourself. You’ll also shortchange those who could learn by taking new tasks. Once you delegate something, don’t be tempted to micromanage the process. Agree on the expected outcomes and just let go. If …

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