President Obama

Travel Agents Fight Back, Insisting They’re Not Useless Or Obsolete

In the Internet age, the travel agent has become a punch line, cruelly bashed as unnecessary, useless, a dying breed. But no one (including, ahem, journalists) wants to be called obsolete, and travel agents have been fighting back and countering the insults with data and anecdotes demonstrating how valuable their services truly are.

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