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Knowing Your Net Promoter Score Can Help Your Business

Few things are more important in business than customer opinions, as they help entrepreneurs shape strategies for product development, sales, marketing and customer service. One of the best gauges of customer opinion is the Net Promoter Score (NPS), which is based on a simple question: How likely are you to recommend <COMPANY> to a

Proof That Workplace Financial Education Works

One-on-one financial counseling at the office leads to higher savings rates and other wise money choices, a new study shows. Other research in this area is conflicting. But employers are embracing the benefit.

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