Sometimes the hardest part about writing a memo, report, or proposal is getting the words on paper. The key is to write all of your thoughts down before you can overthink them.
Management & Leadership
Balance Creative Free Time with Structure
It’s a well-established principle that people need slack time to work through their ideas. Companies like 3M and Google have given innovation “time off” to their scientists and engineers. But perhaps your company struggles to justify that level of slack, or you aren’t confident that your employees would use such time effectively.
Managers: It’s OK to Keep Your Door Closed
You might think a good manager should always be accessible when in the office. But, if every spare minute is filled with people walking through your door eager for attention, you’ll never get anything done.
Persuasion Doesn’t Require Manipulation
If you’re trying to convince people outside clear reporting lines to collaborate with you, you’ll need to use your powers of persuasion. This doesn’t involve manipulating your colleagues, but rather leading them to a shared solution.
Learn from Your Rivals
Competing with a work colleague can feel like a waste of time. Why do you care so much about what she does? Why is she obsessing about your accomplishments? But rivalries like these can help answer two important questions
Defuse Difficult People
Dealing with tough personalities can make you feel powerless. What can you do if your client is a being a jerk or your colleague is criticizing your presentation?
Revise and Edit Your Writing Project
When it comes to writing projects, finishing your first draft is only half the battle. Then you need to revise and edit. Revising is a reconsideration of what you’re saying as a whole, and where you’re saying it. As a reviser, you’re asking questions such as: Have I been utterly truthful? Have I said all that I need to say? Have I …
Always Say Yes to Networking
The building blocks of a great network aren’t purpose-driven meetings — they’re casual encounters and agenda-less coffee catch-ups. As often as possible, say yes to invitations, even if it’s not clear what you’ll get out of them.
How to Handle Your Conflict-Averse Boss
Do you have a manager who won’t advocate for you or your team? Is she afraid to say no to requests from above? Here are three ways to get what you need from even the most conflict-avoidant boss.
Get the Parental Leave You Want
When you’re about to become a mother or father, it’s critical to know how much time you can take off and with what pay. Here are three tips for getting the leave you want.
Avoid Technology Glitches at Your Next Presentation
Equipment tends to malfunction during speaking events— for example, your microphone could stop working or your slides might not come up on the screen. These glitches even happen to tech-savvy people. Next time you’re getting ready for a big presentation, do these three things to help it go smoothly
How to Respond to a Customer Revolt
You might not think of customers as a threat to your business. But thanks to social media, consumers can now incite insurgencies that overturn even the most strategic initiatives (see the Gap logo and Netflix debacles). Here are three steps for reacting to a customer rebellion