As Madeleine Albright once noted, there is “a special place in hell for women who don’t help other women.” Of course, if she’s right, that “special place” has got to be awfully crowded.
Careers & Workplace
Respond Thoughtfully to Online Customer Feedback
Whether you’re a small company or a Fortune 500, customer feedback matters. But it can be tough to navigate online feedback. Which reviews are valuable and which are unreliable? Consider the following when dealing with the negative ones:
What a 9-Year-Old Can Teach You About Selling
If you want your conversations to have a real impact, you need to simplify your message.
7 Ways to Get the Most Out of an Internship
On Monday, thousands of college students, recent grads and those simply looking for work experience will begin internships en masse across the country. Knowing the right moves to make as an intern could mean the difference …
Use Pulse Meetings to Track Projects
As a project manager, you need to actively monitor progress to keep your team on the right path. One way to do that is to hold short pulse meetings where team members share brief status updates on their activities. These can be held face-to-face or virtually. Limit the meetings to 10 minutes and discuss only the tasks started or finished …
Graduation Day Advice: 5 Steps to a Great Career
A stirring commencement speech in the heartland lays out the path to business success. Keep learning and just do the right thing are a good start. But there is more.
10 Ways to Motivate Anyone
I am often asked about how I keep employees inspired and productive. It’s an essential question since companies today must accomplish more, with fewer people. The most successful start-ups must be lean, nimble, and fierce.
In …
Know When to Give Up on Your Goals
Setting goals and sticking to them is important. But you should also occasionally reevaluate your goals. Quitting isn’t fun, but sometimes it’s necessary. Here are two warning signs that it might be time to abandon your goal:
Five Lessons About Work You Won’t Learn in School, from the Sklar Brothers
In their new show, United Stats of America (which debuts Tuesday at 10 p.m. E.T. on the History Channel), twin comedians Jason and Randy Sklar drill deep into the numbers that make America great — or at least, greatly filled …
Use the Power of Pause When Speaking
Whenever effective public speakers end a sentence or phrase, they usually pause. This gives listeners time to absorb their words. Nervous presenters often do the opposite: The stress of being in front of an audience causes them to speak faster and faster, rushing past the pauses. Whether you’re speaking to a large group of strangers or …
6 Tips for Changing Any Work Habit Painlessly
Want to change an old habit? You probably should: One study determined that over 40% of the “decisions” we make every day aren’t really decisions.
They’re habits.
How to Reach Your Enemy
Having enemies in the workplace is often destructive. Ideally you should try to work with your rival instead of against him. But if your collaborative efforts fail, try one of these strategies instead: