With retailers working hard to grow the ranks of their Twitter followers, consumers are increasingly using the service to get basic customer service and even to try to resolve disputes. But a new study, released Wednesday by STELLAService, shows their success rates vary widely.
In a blow to those who want to believe there’s a magic alternative to exercise, Skechers has agreed to pay $45 million to settle claims that the company exaggerated the fitness benefits of its rocker-bottom athletic shoes. It …
With the warmer months upon us and school about to let out for summer, it’s high season for moving. That also means it’s also peak time for ripping off those who are relocating.
Do you read your credit card bill? Really look at it? Crooks are counting on that not happening.
Facebook can be maddening. After a Thomasville, N.C., mom posted pictures of her 7-year-old son at a Special Olympics event — he has Down Syndrome — the social networking giant locked her account, apparently thinking that the …
Consumers are at a big disadvantage when conducting business in unfamiliar venues. For most of us, happily, that includes shopping for funerals. As a result, the funeral home business is rife with exploitative practices, despite …
The promise of being able to fuel cars for free — and power homes for free, too — proved a powerful lure for consumers who ended up getting sucked into a magazine subscription program and never did get the secret of “free gas for life.”
Callers from India — often posing as U.S. police officers — called at least 600,000 people across the U.S. about fake debts and took more than $5 million in real money, the Federal Trade Commission announced Wednesday.
Rite Aid, the nation’s third largest drug store chain, doesn’t have sale products that are advertised in its flyer available for purchase nearly 80% of the time, according to a survey involving 1,100 visits to 220 stores.
Rachel from Cardholder Services, please stop calling. We all know you’re a scam.