Small Business Tip of the Day

The way you talk to your employees plays a big role in your company’s success.

Thanks to the internet, it’s easier than ever to keep an eye on your competitors. All it takes is a few simple steps.

Every business gets tested eventually; how you lead your team through that crisis could have a lot to do with how you come out the other side.

It’s one of those unquestioned truisms that the customer is always right, but there are a few exceptions to that rule that you may want to consider adopting.

One of the tricks to creating an enduring company is to spot trends before your competitor does, but that’s easier said than done.

With holiday shopping beginning in earnest this week, it’s not too late to launch some last-minute sales and marketing plans of your own.

Consumers have more options than ever these days, so don’t give them an excuse to visit your competitors.

Some of the greatest successes you can think of began with failure. What a difference a little perseverance can make.

Startups can attract talented employees in search of the exciting challenges and big rewards that a new venture can offer, so you want to be sure they’re engaged and growing while pursuing those rewards.

Launching a startup can be pretty daunting and all-consuming, so it’s understandable that work-life balance can be one of the first things to go for an entrepreneur.

Poor customer service costs U.S. companies about $80 billion a year in lost sales, and more than 60% of those unhappy customers go to a competitor.

Money is everyone’s first choice as a reward for a job well done, but for a startup looking to stretch its funds, it’s not always easy to hand out raises that are as generous as you’d like.