If your company is looking to innovate, don’t waste time analyzing market research reports and delving into customer data. What customers say they will do is not necessarily what they end up doing. Instead, put yourself in your customers’ shoes. Observe them using products and watch for frustrations they may not even notice. Don’t …
Can Every iPhone User Sue AT&T for $850?
An out-of-work truck driver from California made headlines on Friday when he turned the tables on AT&T, and stuck it to the phone giant in small claims court.
Warren Buffett on Succession, Stock Buybacks and Why He Doesn’t Like Gold
Warren Buffett’s annual shareholder letter is an eagerly anticipated treat for the financial community, and as usual, the 81-year-old Oracle of Omaha did not disappoint. In his characteristically good-humored, plainspoken …
Is This Stock Market Rally for Real?
Despite all the problems facing the global economy, the average U.S. stock has doubled from its 2009 lows. So this seems like the time to ask whether share prices have run up too far, too fast.
When Gas Prices Are High, High Car Prices Follow
Three states have already passed the $4-a-gallon mark for gas: Alaska, California, Hawaii. Three more—New York, Connecticut, Oregon—look like they’ll be next. By springtime, $4 is expected to be the average price for a gallon …
Get Ready For More Ads on Facebook
Facebook users may have one less thing to “like” about the social media powerhouse starting this week. A leaked copy of a presentation about a new marketing plan the company is said to be announcing this week offers a detailed …
At Panera’s Pay-What-You-Want Cafes, Customers Usually Pay Full Price
Who knew asking people to pay whatever they wanted for a sandwich or a cup or soup would prove to be a successful business model? Panera Bread’s nonprofit arm generated some buzz in 2010 when it announced an unusual concept: …
Why China Will Have an Economic Crisis
The view in most of the world is that China is indestructible. Shrugging off the crises multiplying elsewhere, China seems to surge from strength to strength, its spectacular growth marching on no matter what headwinds may come. …
Free Video Game Rentals This Week at Redbox
Out of the blue (err, red, I suppose), the ubiquitous DVD- and video game-rental kiosk service Redbox has announced five days in a row of free video game rentals.
Lintinis? Spiced Chicken ‘Lings’? The Latest in Marketing Jeremy Lin & ‘Linsanity’
Don’t feel bad for Knicks’ sensation Jeremy Lin just because he played poorly in the team’s Thursday night loss to LeBron James and the Miami Heat. Lin will be the most discussed player during the NBA All-Star weekend in Orlando, …
Stop Your Career Anxiety
If you’re unhappy in your job, you are not alone. Plenty of people — many with stable, high-paying, interesting jobs — feel lost in their careers. If you experience this anxiety, try these three things:
Amazon Pulls 5,000 Books From Kindle Store
In a move that signifies Amazon’s determination to tighten its reign over the high stakes e-book market, the retailer removed a staggering 5,000 titles from its Kindle store because a Chicago distributor would not agree to new terms.