Cheap chic retailer Target is renowned for brand collaborations good (the Missoni craze) and bad (the Neiman Marcus collection that no one wanted). Target’s new brand partnerships may be the most intriguing of all. Just don’t go …
Amazon
Honoring the Enemy? Brick-and-Mortar Retailers Give Top Award to Amazon’s Jeff Bezos
Awkward! The National Retail Federation, which is dominated by traditional brick-and-mortar-based stores, just gave its top award to the guy who has been undermining their businesses for years.
‘Hot’ New Gadgets Anybody? No Thanks, We’re Good
Every year, the Consumer Electronics Show in Las Vegas promises to unveil all sorts of gadgets that’ll not only make our lives better—but that we simply won’t be able to live without. Instead, what we get is stuff like the $99 “smart” fork.
Amazon Gives Free Digital Album to Anyone Who Buys the CD
Republished with permission from paidContent, which writes about the transformation of the media-and-entertainment industries in the digital era, with a focus on emerging-business models and technologies.
Is there any stopping …
Could 2013 Be the Year That Customer Service Gets Better?
There’s nothing particularly new about the horrendous state of customer service. What is new is that maybe, just maybe, businesses will take steps to make customers happier this year.
Amazon’s Low Prices Are Targeted: Target’s Online Price-Matching Policy Becomes Permanent
Target is going on the offensive against showrooming: the cheap-chic retailer will now match the prices of identical items offered by competitors — even online competitors — year round.
Online Shopping: More Popular (Yet Less Satisfying) Than Ever
Based on the sales figures, consumers are increasingly content to turn to the web to get their holiday shopping done. Judging by survey data and heaping anecdotal evidence, however, we’re increasingly dissatisfied with online …
Truly Last-Minute Holiday Shopping Options for Deal Hunters – Or the Merely Desperate
Don’t feel down that it’s December 24 and you still have shopping to do. There are plenty of quick and easy options to consider—and you may even be rewarded for waiting so long.
For Most Consumers, Plenty of Holiday Shopping Left to Do
Same-Day Delivery: Losing Money Is O.K. if You’re Winning Over Customers
How U.S. Firms like Google and Amazon Minimize Their European Taxes
Some tax ‘loopholes’ are legal, but could nonetheless hurt firms’ image with consumers.
For Online Shoppers, It’s the Most Wonderful Frustrating Time of the Year
Take a look at the e-commerce sales totals from Black Friday and Cyber Monday, and it’s clear: Consumers are embracing online shopping like never before.