Management Tip of the Day

Even High Performers Need Feedback

Some managers assume their star employees don’t need feedback. They’re clearly doing a good job and they don’t need to improve, right? Wrong. Even your top performers need input to stay engaged, focused, and motivated. Frequently give your stars both positive and negative feedback. Tell them how much you appreciate their good work.

End a Mentoring Relationship Before It Dies

It’s easy for a mentoring relationship to outlive its worth. You get into a groove, you enjoy the stimulating conversations, and you’re learning. But sometimes you have to move on to move up. Set goals and assess whether you have achieved them. Once you have, it might be time to find a new mentor to help you with your next set of …

Make Service Easy for Your Customers

The notion of going above and beyond customer needs is so entrenched that managers rarely question it. But delighting your customers may be a waste of time and energy. In fact, most customers just want simple, quick solutions to their problems, and your company should make that possible. Think about the service initiatives you have …

Practice Being a Leader

Leadership is not an innate trait that you’re born with. It can be learned. The key is to practice before you have the official title. Start by focusing on the choices you make now, such as who to put on your team or what vendor to use for your project. Recognize that you likely don’t know everything. Making decisions based on …

Regain Your Focus

Multitasking may speed you through your to-do list, but it also makes you more likely to make mistakes and miss important cues, and less likely to retain information. Here are three ways to focus:

Need a Mentor? Forget the Expert

When people early in their careers seek mentors, they often target those with a depth of experience. But experts can’t teach you everything. And, often they are so far removed from your day-to-day work that they can’t help you solve problems. Select at least one mentor with only a few more years of experience than you. Someone who …

Focus on a Problem, Not Your Passion

When it comes to careers, we’re told to follow our passions. But you might find greater satisfaction if you work on big problems. Whether it’s an issue in education, health care, climate change, poverty, or technology; figure out how you can contribute to a solution. Choose a problem that you care about — even personally — and …

Expand Your Mentoring Network

One great mentor can help you, especially early in your career. But as you progress you need a network of mentors who can broaden your perspective and grant access to new opportunities. Build your mentoring network by creating a personal relationship map. Identify the people you need help from to be successful in your current job and …

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