The trustworthiness of Yelp, Angie’s List, and other “unbiased” ratings services is called into question in a new study by Consumer Reports. And the consumer advocacy publication is hardly the only one taking issue with …
Retail
Why Retailers Have Stopped Freaking Out About Showrooming
Big brick-and-mortar retailers know that everybody is using smartphones when shopping in their stores. And they’re (mostly) cool with it. For one thing, they don’t have much choice in the matter. For another, they’re embracing …
Shoppers Face End of Generous Retailer Return Policies
It’s getting more difficult to return stuff, even at stores renowned for their phenomenally generous, no-questions-asked return policies. You can thank the few bad apples who have habitually abused return policies for that.
Mad Monster Retro Rush Coming to Cereal Aisle This Halloween Season
What, you’ve never heard of Frute Brute and Fruity Yummy Mummy? To a certain population that grew up in the 1970s and ’80s, the return of these cult-favorite monster-themed cereals—in vintage form, no less—is bringing on a high on par with eating two bowls of sugar cereal while Saturday morning cartoons blare on the TV.
Thin Bag From Santa to U.S. Retailers This Year
Cautious consumer reactions to the economic recovery causes prediction that sales at U.S. stores will climb less this holiday season than in recent years
Like It or Not, the Holiday Shopping Season Just Started
Many kids just started school. It’s technically still summer until September 22. On Wednesday, temperatures hit around 100 degrees throughout the Northeast. But don’t worry about any of that: Retailers say now’s the time to start thinking about Santa, snowmen, and Christmas shopping.
Millennial Shoppers: Big on Browsing, Not Splurging
The millennial generation is easily the most studied demographic since their parents, the Baby Boomers. This is not only because Americans are always fascinated by youth culture, and that millennials are growing up during a …
Abercrombie Wrongly Fired Muslim Employee, Judge Says
Abercrombie & Fitch violated anti-discrimination laws when it fired a Muslim worker who insisted on wearing a head scarf, a federal judge in San Francisco ruled Tuesday.
Price Check! Which Drugstore Chain Is Most Likely to Overcharge You?
Shoppers understand that prices for the same items can vary quite a bit among competing retailers. A new study shows that shoppers shouldn’t expect consistent pricing among stores with the same name — even if they’re located …
The Harley-Davidson Surprises
Touchscreens, voice control and women bikers
7-Eleven, Home of the Big Gulp — and Multimillion Dollar Venture Capital Investments
Consumers tend to associate 7-Eleven mainly with Slurpees, Big Gulps, and hot dogs left under the heat lamp too long. So what is the real world’s Kwik-E-Mart doing by jumping into the sophisticated world of venture capitalism?
Why It Took Five Years—and Much Internet Mockery—for CVS to Shorten Its Receipts
After being relentlessly bashed on social media for reams of ridiculously long receipts, CVS has vowed to make its receipts less ridiculously long. What took them so, um, long?