In the retail world, there’s tons of talk about so-called showrooming, when shoppers use real-world stores for browsing and websites for purchasing the goods inspected in person. According to a new survey, however, more shoppers …
Future of Retail
Free Shipping Wars Already Heating Up in Battle for Online Holiday Shoppers
It’s Target Versus Amazon in the Battle for Moms
Target wants its moms back. This week, Target rolled out a new diaper-delivery plan and a family friendly on-demand video streaming option. Both services are aimed at wooing moms—in particular, moms who might otherwise give
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Black Friday Is Facing Extinction
Is Black Friday dying? More evidence is showing up indicating that the day after Thanksgiving is not the best day for finding deals. Some retail experts are even forecasting that Black Friday will disappear as an American …
5 Ways Retailers Are Trying to Snag Holiday Shopping Dollars Extra Early This Year
Most people like Thanksgiving to have passed before setting up Christmas decorations and jumping into winter holiday mode. For marketers, however, it’s now become standard to embrace the winter holiday mentality long before …
Why Retailers Have Stopped Freaking Out About Showrooming
Big brick-and-mortar retailers know that everybody is using smartphones when shopping in their stores. And they’re (mostly) cool with it. For one thing, they don’t have much choice in the matter. For another, they’re embracing …
Shoppers Face End of Generous Retailer Return Policies
It’s getting more difficult to return stuff, even at stores renowned for their phenomenally generous, no-questions-asked return policies. You can thank the few bad apples who have habitually abused return policies for that.
Like It or Not, the Holiday Shopping Season Just Started
Many kids just started school. It’s technically still summer until September 22. On Wednesday, temperatures hit around 100 degrees throughout the Northeast. But don’t worry about any of that: Retailers say now’s the time to start thinking about Santa, snowmen, and Christmas shopping.
Millennial Shoppers: Big on Browsing, Not Splurging
The millennial generation is easily the most studied demographic since their parents, the Baby Boomers. This is not only because Americans are always fascinated by youth culture, and that millennials are growing up during a …
7-Eleven, Home of the Big Gulp — and Multimillion Dollar Venture Capital Investments
Consumers tend to associate 7-Eleven mainly with Slurpees, Big Gulps, and hot dogs left under the heat lamp too long. So what is the real world’s Kwik-E-Mart doing by jumping into the sophisticated world of venture capitalism?
Why It Took Five Years—and Much Internet Mockery—for CVS to Shorten Its Receipts
After being relentlessly bashed on social media for reams of ridiculously long receipts, CVS has vowed to make its receipts less ridiculously long. What took them so, um, long?
Price Matching ‘R Us? Another Giant Retailer Says It’ll Match Online Prices
The vast majority of retailer say they’re not worried about “showrooming.” But their actions indicate differently: Toys R Us joins the group of stores matching prices with online competitors.