Why Nobody Wants to Shop at the Mall Anymore

The pattern established over Black Friday weekend has continued: While sales at brick-and-mortar stores have slumped, e-retail sales keep on soaring. In shopper circles, the weekend after Thanksgiving is thought of primarily as a brick-and-mortar experience—lines outside stores waiting for doors to open, crowds at the mall jostling over the best deals, occasional ugliness making the local news, and so on. This year, however, the big story is how shopping on the Thanksgiving-Black Friday weekend took a distinctly digital turn. Online sales during this period have been rising for years, and for the 2013 Thanksgiving-Cyber Monday time window, the consensus held that while brick-and-mortar Black Friday sales flopped, the rise of e-retail sales was the savior. E-commerce sales rose significantly on Cyber Monday, up 18% according to comScore, making it the biggest online shopping day ever with $1.735 billion in purchases. There was an even sharper increase in online sales for other days during the consumer-crazed weekend, which experienced a 34% overall rise in e-commerce. As a Visa spokesperson told the Arizona Republic, “We’re seeing this as more a ‘Cyber Holiday Season’ than Cyber Monday.” It’s been expected that lackluster in-store sales tallies would force brick-and-mortar players to slash prices, creating a bargain shopper’s dream in the days after Black Friday weekend. Whether or not that’s happened, it looks like shoppers aren’t being drawn out to the mall in substantial numbers through early December. (MORE: Retailers Hope for Wild Last-Minute Shopping Sprees — But It’s Not Gonna Happen) According to ShopperTrak, from December 2 to 8 of this year, brick-and-mortar sales fell 2.9 compared to the same period in 2012. Even worse for physical retailers, foot traffic in stores plummeted by 21.6% year over year. “Shoppers usually take a brief break in the week after Black Weekend,” Bill Martin, ShopperTrak founder, explained. Still, the decline in foot traffic and sales this year is being compared to last year’s week after Black Friday—and clearly, the falloff in 2013 was significant, especially in terms of shopper numbers. All of those consumers who … Continue reading Why Nobody Wants to Shop at the Mall Anymore