How Customer Loyalty Isn’t Being Rewarded

From CVS to Starbucks and beyond, retailers have long been pushing customers to sign up for rewards cards, which allow you to build up points towards discounts or freebies with each purchase (and each obligatory card scan). But while stores love that these cards build loyalty and turn occasional shoppers into habitual devotees, there’s …

Foreclosure Rage

By now, you’ve probably heard of IRS rage, with the story of a disturbed man who was apparently so angry at the government and tax collectors that he crashed a plane into an IRS building in Texas yesterday. Here’s another rage-filled incident, with no violence, but plenty of destruction: A man in Ohio bulldozed his home before a bank …

Must-Watch: ‘Lemonade’

When you get laid off, someone inevitably tells you that you’ll soon be telling people that being fired was the best thing that ever happened to you. Your knee-jerk reaction to such a statement might be, “Easy to say from somebody who has a job,” or perhaps “Go away before I cram your face in the paper shredder.” But for some people, …

The Great Unwind begins

Easy money is about to get a little less easy. Emphasis on the little.

Today the Federal Reserve announced that it would raise the interest rate it charges banks on emergency loans from 0.5% to 0.75%, effective tomorrow. In addition, on March 18, the Fed will shorten the length of time banks can borrow from the discount window back down …

What’s Up? Also, What’s Down

The economy has had its ups and downs—OK, mostly downs of late. Here, some statistics showing the economic fallout on all sorts of things, including cheap booze sales (they’re up), military recruits with college degrees (also up), and excuses for getting out of jury duty (way up).

Forbes’ Unfortunate Luge Slip

Whenever there is a big event like the Olympics, you always see business reporters stretching to try to find an angle. Some of it makes for good journalism. The Wall Street Journal’s story on Wednesday on how the luge accident was driven by a desire to maximize profits for the track and its owners is an excellent piece of journalism. …

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