From the beginning, the main goal of Amazon Prime, the membership program that includes benefits such as free two-day shipping on all orders, was to get consumers into the habit of buying regularly at Amazon—to change …
online shopping
Zappos Hacked: Expert Says You Need a Better Password
Zappos.com has taken pains to assure customers that their credit card information is safe after a data breach, which was reported over the weekend, compromised information of up to 24 million customers, including names, mailing …
The Secret Cause of Buyer’s Remorse
Being able to hold things before we buy them makes us more satisfied with our purchases.
Why Monday Is E-Retailers’ Favorite Day of the Week
For most employees, Monday means time to get back to the workaday grind. And it looks like retail therapy is often the prescription consumers use to cope with a “case of the Mondays.” The first day of the workweek is also almost …
We’re in the Middle of a Record-Setting Week for Returning Online Purchases
Especially around the holidays, retailers love to coin names for gimmicky sales events—Green Monday and Cyber Week, to name a couple examples. Funny: So far, no one has come up with an official name for this week, which is …
Top 10 Shopping Trends for the 2011 Holiday Season
Here’s a look back at the frantic holiday shopping season that’s just passed—and that, among other things, reached a high point for self-gifting, shoplifting, free shipping, and procrastination. Without further adieu, this …
Let the After-Christmas Sales Begin! December 26 Expected to Be Huge Day for Retailers
What with exchanges and shoppers eager to redeem gift cards, the day after Christmas is always a busy one for retailers. For a variety of reasons, including that December 26 falls on a Monday this year, retailers anticipate a …
Whoops! That Stuff You Ordered Weeks Ago from Best Buy? It’s Not Coming
Talk about dropping the ball. Best Buy waited until as late as this week — mere days before Christmas — to admit that it’s not going to be able to fulfill the online orders placed by some customers. These are customers, by the way, who made their purchases around Thanksgiving weekend, more than three weeks ago.
One-Quarter of Consumers Haven’t Even Started Holiday Shopping Yet
In a survey conducted this past weekend, 25% of consumers said they hadn’t yet bought a single present for the holidays. But they can’t blame retailers — many of which launched Christmas sales starting in September.
Last-Minute Online Holiday Shopping: Still Time for Free Shipping That’ll Arrive for Christmas
Not only has free shipping been readily available to online shoppers this holiday season, the deadlines for placing an order shipped for free in time for Christmas have never been closer to the holiday itself. While most stores cut off such free shipping offers earlier this week, several e-retailers are still floating promotions …
Best Holiday Shopping Discounts That Coincide with Free Shipping Day
Today is Free Shipping Day, when over 2,500 e-retailers offer free shipping on at least some purchases. Considering that free shipping promos have been fairly standard throughout the holiday season, and that free shipping is offered after Free Shipping Day has passed, the reaction to today’s shopping event may be: big whoop. But what if …
‘Tis the Season for Procrastinating Shoppers: Free Shipping Available Closer to Christmas
Free Shipping Day takes place this Friday, December 16. On that day, more than 2,000 e-retailers (and counting) will offer free shipping for some or all purchases. But before and after Free Shipping Day, guess what’s readily …
