Increasingly, banks want people to use digital means of conducting their banking business. But when things go awry, huge …
online banking
The Rise of the Alterna-Banks: 4 Options Beyond Traditional Banking
Is it time to part ways your bank? There are more options than ever for people looking for a different kind of banking experience — many of them without the onerous fees and requirements of traditional bank accounts.
Are Iranian Cyberattacks Damaging American Banks?
American banks are under attack. Both the enemy’s weapon of choice and its target is the Internet, which is a headache for the institutions — many of the country’s largest — that are fending off persistent assaults on their …
Would You Bank with Apple?
Apple fans can be a little crazy in their devotion to anything with an “i” tacked onto the front of it, but a new survey shows just how far that cult-like following stretches: Nearly half of people who use Apple devices would be …
‘ING Direct’ Name to Disappear: Customers Disgusted as Capital One Swallows Favorite Online Bank
Ever since the Federal Reserve approved Capital One’s takeover of ING Direct, customers have feared that their beloved bright-orange online bank would change. Turns out they were right to be scared, as a recent notice is circulating announcing that the “ING Direct” name will disappear, probably next year. What else is going to change?
ING and Capital One: Is a Culture Clash Inevitable?
The Federal Reserve Board cleared the way last week for Capital One Financial Corp. to complete a $9 billion, cash and stock deal for ING Direct USA. It’s a coup for Capital One, which already purchased a few smaller banks. But …
Some Citi App Users Double-Charged for Bill Payment
Customers who used Citibank’s mobile app for the iPad tablet probably assumed they were on the cutting edge of technology. Here’s what they weren’t expecting: a technical glitch that charged some of them twice when they paid bills.
Deals as Debit Rewards? Bank of America Brings Back Debit Card Rewards With a Twist
If you think your bank’s CEO lies awake at night thinking of ways to take away your customer perks, here’s a surprise: debit rewards are coming back. Sort of. Bank of America is testing a pilot of a new merchant-funded reward …
Still Reason to Drop Big Banks, Even After They Drop Debit Card Fees
Weeks after stirring up consumer outrage with a proposed $5 monthly fee for debit card usage, Bank of America is now following its big bank colleagues by abandoning plans for the fee. Throughout the debit card fee saga, smaller …
ING Direct Account Openings Skyrocket After BofA, Citi Fee Hikes
After Bank of America and Citibank said they would charge for debit card use and raise fees and balance requirements, respectively, consumers went online to proclaim that they would change banks rather than pay. But talk is cheap (and switching banks can be a pain), so TIME Moneyland talked to Todd Sandler, head of product strategy at …
3 Ways to Save for the Holidays Now (and Why You Should)
Back-to-school shopping is barely behind us, so it might seem premature to start thinking about holiday shopping (despite the fact that some retailers are rolling out holiday merchandise in their stores this month). But the …
10 Steps For Choosing an Online Bank
A recent chart in American Banker magazine highlighted that free checking at larger banks is getting scarcer. As recently as 2009, 96 percent of banks with more than $50 billion in assets offered free checking; now, that number …
