management strategies

4 Perks Employees Love

In the dot com/bomb heyday, kooky perks became the icon of much that was wrong with start-ups, as they blew through investment money and got little to nothing in return. And that is unfortunate. When competition for talent is …

Before Promoting Someone, Do a Test Run

If you suspect an employee is ready for a promotion, don’t jump right in. Performance in a current role doesn’t always predict performance in a future one. Gather more information by designing an assignment for the employee that mimics the tasks and challenges of the new job. Be transparent and tell him that you are using this …

Make Time for Meeting Prep

With so many meetings, busy managers don’t always have time to think about the goals of those meetings. But showing up unprepared only makes a meeting longer and less effective. Try blocking out time on your calendar for prep work and to think about what you want to accomplish. If a meeting is an hour, you may need 30 minutes to …

Put Yourself in Your Customers’ Shoes

If your company is looking to innovate, don’t waste time analyzing market research reports and delving into customer data. What customers say they will do is not necessarily what they end up doing. Instead, put yourself in your customers’ shoes. Observe them using products and watch for frustrations they may not even notice. Don’t …

Compete To Be Unique, Not the Best

Most companies want to be the best at what they do. But in the vast majority of business, there is no such thing as “the best.” Trying to imitate rivals will get you nowhere: It’s impossible to do exactly what your competitors are doing and end up with superior results. Customers choose different products and services for different …

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