Just when you thought customer service aboard flights couldn’t get worse, one budget carrier has notified passengers that there’s no chance airline attendants would help them stow bags in overhead bins. Attendants are also not required to use “polite language” when addressing passengers. And if you’ve got a complaint on the flight? Save …
complaints
Facebook Shuts Down Mom Who Posts Photos of Her Son at Special Olympics
Facebook can be maddening. After a Thomasville, N.C., mom posted pictures of her 7-year-old son at a Special Olympics event — he has Down Syndrome — the social networking giant locked her account, apparently thinking that the …
Rite Aid Assailed For Not Having Sale Items in Stock
Rite Aid, the nation’s third largest drug store chain, doesn’t have sale products that are advertised in its flyer available for purchase nearly 80% of the time, according to a survey involving 1,100 visits to 220 stores.
Top 10 Consumer Complaints
What’s getting consumers up in arms lately? Check out the list that follows. Working with various state, local, and federal consumer agencies, the Consumer Federation of America has gathered and sifted through more than 252,000 …
Saving by the Numbers
Here are 20 new resources that, among other things, will help consumers to save money or spend it wisely, to enable folks to get good customer service or to do good in the world even if they’re broke.
Whine Time: 31 Annoying Fees, Ways Your Money Is Wasted, and Other Reasons to Gripe
Read up and pay attention or you’ll have good reason to complain too.
