Just when you thought customer service aboard flights couldn’t get worse, one budget carrier has notified passengers that there’s no chance airline attendants would help them stow bags in overhead bins. Attendants are also not required to use “polite language” when addressing passengers. And if you’ve got a complaint on the flight? Save …
complaining
Essential How-to Guide for Today’s Consumers
Here’s a round-up of everything from how to cook with dried beans to how to ask for a raise, from how to negotiate for a cheaper cell-phone bill to how to figure out how much house you can really afford.
The Art of Complaining: Get Results, Not More Frustration
If you’re going to the trouble of telling a business what went wrong with your experience, you should do so with a purpose—namely, to convince the company to make amends in some tangible, meaningful way. Mere venting, while somewhat therapeutic, won’t necessarily get you anywhere, especially if you’re dealing with someone who doesn’t …
