Public-interest groups are concerned about broadband giants charging Internet companies for access to consumers
Deal will allow Netflix to offer “high-quality” streaming after reports of slow connections
Sure, Internet speeds are faster, and the base-level Google Fiber service is cheaper than typical Internet providers. But what might truly set Google Fiber apart from the pack is that the customer service doesn’t suck.
A merger between the two largest U.S. cable companies faces an uphill regulatory battle
Could also strike a deal with Charter Communications to split up the network
There’s nothing complicated about the results of a new study: Consumers prefer brands featuring products, services, pricing, and other policies that they can actually understand.
Should broadband Internet service be treated as a basic utility in the United States, like electricity, water, and traditional telephone service? That’s the question at the heart of an important and provocative new book by Susan …
A little over a year ago, Comcast introduced Internet Essentials, in which low-income families are eligible for home Internet service for just $9.95 per month. While roughly 2.3 million families in the U.S. qualify for Internet …
If you have never threatened to cancel your phone, pay TV, or Internet service, chances are you’re paying too much. Why must providers force customers to go to such lengths in order to feel like they’re not getting ripped off?