Updated: 6:45 p.m., Dec. 30.
Why should banks have all the fun? We can only imagine that’s what Verizon Wireless executives …
cell phone providers
Don’t Do Business with Companies You Don’t Trust
A managing partner of a financial services consulting firm makes a novel argument: Modern-day customer “service” mainstays such as misleading pricing structures, surprise gotcha charges, excessive fees such as debit-card overdrafts and cell-phone ETFs, confusing, always-changing privacy rules, and other policies that drive consumers …
