business etiquette

In job interviews, the handshake counts

Hair combed? Check. Suit lapel free of latté dribble? Check. Resumé in some form of English? Check. Firm, strong handshake? Uh.

For many women and Donald Trump, the weird practice known in the Western world as the handshake is something we never master. Who cares, right? A friendly wave will do in most situations—and what with …

Business cards are a waste of paper

Look. I’m Japanese. This statement I’ve just made is liable to lose me my citizenship. Business cards, or meishi, as they’re called back home, are a vital tool in the business world there. There’s a whole etiquette to how you hand them out (with both hands), who gets whose first (the most senior guys, of course), how you receive them …

Don’t take the last donut

…is the advice captured in the title of a book on my reading pile. It’s by Judith Bowman, and it outlines what she calls her “New Rules of Business Etiquette.” I picked it up this morning only because donuts are on my mind, and the cover has this picture of a sugary circle of goodness with a big ol’ bite taken out of it.

Donuts are on …