Attorney general says Wells Fargo violated the terms of a 2012 agreement on homeowners
Bank of America
Online Banking: More Site Outages and Cyberattacks Coming?
Increasingly, banks want people to use digital means of conducting their banking business. But when things go awry, huge infrastructures can grind to a standstill, and customers become collateral damage.
Big Bank Epiphany: Adding New Fees May Be Bad For Business
Could 2013 be when big bank customers finally get some relief from the onslaught of fees they’ve weathered in recent years?
Study: Credit Card Comparison Sites Don’t Work as Promised
Credit card comparison websites can help consumers pick the best card for their needs, but the services come with a big possible conflict of interest. Most of these sites have a business model that relies on affiliate marketing: …
When Central Bankers Attack: Why Ben and Company Can’t Save the Global Economy
New action by central banks around the world has cheered markets, but the boost will only be temporary
Occupy Wall Street, One Year Later: Did It Make a Difference?
A year ago today, a group of people angry about economic inequality, corporate greed and financial injustice staged a protest in Lower Manhattan’s Zuccotti Park, pledging to “Occupy Wall Street.” There was no overarching agenda …
Big Banks Are Finally Making It Easier to Compare Checking Account Fees
The median length of checking account disclosures is a mind-numbing 69 pages. But a growing number of banks are now cutting through the clutter and offering shorter, simpler breakdowns of major fees and terms. It’s a big help …
Are ‘Safe Accounts’ the Answer to Our Consumer Banking Problems?
So-called Safe Accounts offer extremely low fees and no overdraft penalties. Banks are still experimenting but the early results have been encouraging and a product geared at the unbanked may just right for many others too.
Bank of America Closed a Bunch of ATMs This Year
Almost exactly two years after Bank of America rolled out its “eBanking” checking account that costs nearly $9 a month if the customer wants service from actual human tellers, the bank’s recent quarterly report shows that …
Moody’s Downgrades — Should We Care?
You’d be forgiven for asking who cares about Moody’s downgrading yesterday of 15 of the world’s biggest banks, including giants like Credit Suisse, Morgan Stanley, Barclays, BNP Paribas, Citigroup, Goldman Sachs, JPMorgan Chase …
The Subprime Generation: Stop Using Dubious Financial Services!
More young Americans – even those earning between $50,000 and $75,000 – are using payday lenders, prepaid debit cards and other questionable financial services. But there are better alternatives to those “alternatives.”
ATMs with a Human Touch: How New ATMs May Replace Bank Tellers
ATMs are getting a new face — literally, a human face. Some bank customers are already encountering what might be called ATM cyborgs, in which a machine includes a screen showing a bank teller’s head. The teller, in a remote …