Even as overall baggage fees have increased, some of the nation’s biggest airlines aren’t collecting as much as they did a …
baggage fees
One Airline That Stubbornly Refuses to Pile on the Fees (For Now)
Most airlines view fees for baggage and ticket changes as easy, highly lucrative revenue streams. Southwest Airlines views them quite differently: If it added baggage fees on par with other carriers, Southwest says it would lose …
American Airlines: Forget About Fees, These Are ‘Enhancements’
Struggling American Airlines, which has been forced to enter bankruptcy protection and recently suffered high-profile black eyes such as seats coming loose on planes in mid-flight, is hoping that customers will like the idea of paying more fees upfront—so that they won’t have to pay these fees down the line.
$22.6 Billion in Airline Fees Last Year – and New Fare Hikes to Boot
Think there’s a pattern here? This past spring, travelers found out that airlines were jacking up fares and adding fees. Then, in early summer, a report came out indicating that even as fuel prices were dropping, airfares would …
Airlines May Have to Pay Up if They Lose Your Luggage (Even Temporarily)
A new congressional report says that airlines should consider reimbursing passengers for checked-baggage fees if their luggage is delayed. But are airlines likely to start giving money back to customers?
Top Customer Ratings Go to ‘Low-Cost’ Airlines With Fewest Fees
In the most recent passenger satisfaction survey from J.D. Power and Associates, the two top-rated airlines are JetBlue and Southwest. While both are considered low-cost carriers, compared to the mainstream they’re more generous …
Uh-Oh! Fee-Crazed Airlines Are the Most Profitable
Apparently, plenty of travelers aren’t turned off by airlines that charge extra for everything from paying for flights with a credit card to $3 bottles of water on board the plane. Lately, the most profitable carriers in the U.S. …
U.S. Airlines ‘Only’ Collected $3.36 Billion in Baggage Fees Last Year
Airline passengers in the U.S. collectively paid $3.36 billion in fees for carry-on and checked bags last year. The figure actually represents a decrease from 2010, when we dropped $3.4 billion on baggage fees. Chances are, you …
See That Flight Price? Add $103 to It
Airline fees and a la carte pricing for flights may be highly annoying to passengers, but it’s also proving to be a highly profitable business model. Spirit Airlines, the “low-cost” carrier at the forefront of fees—since 2010, …
Airlines’ Same Old Story: More Fees, Higher Fares, Fewer Perks, Tougher Restrictions
Last summer, travelers griped about the onslaught of airlines fees—for early boarding, seat assignments, checked and carry-on baggage, and on and on—that could easily wind up adding 50% to the price of a flight. The summer …
