In travel, cheap doesn’t have to mean bad. No matter where you’re going, there are plenty of simple ways to cut expenses and …
airlines
While Airlines Add More Fees, One Travel Freebie Becomes Standard
Travelers will pay all-time high fees to hotels and airlines this year. In this atmosphere, it’s a surprise when any part of the travel experience is granted for free.
More Turbulence for American Airlines
American Airlines has ordered more than 500 new jets—Airbus A320s, Boeing 777s and Boeing 787s— and they probably can’t get here soon enough. Earlier this week the company, which is operating in Chapter 11, had to
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Coming Soon? Airline Tickets That Cost Extra After You Purchase Them
It’s become common for airlines to add fuel surcharges onto flight prices. Passengers pay these mandatory charges when they book tickets, which is sometimes months before they fly. During the time between purchase and travel, …
Airline Introduces Perk Passengers Actually Want — And It’s Free
JetBlue is responding to the popular sentiment of passengers by introducing free Internet service on aircraft starting in early 2013
How Airline Fees Screw Over Travelers Who Don’t Pay Them
When travelers complain about the rise of airline fees, the carriers rolling out the fees like to point out that the charges are strictly optional. No one’s being forced to pay for anything they don’t want, they say. Nonetheless, …
Could It Be? Some Actual Good News for Airline Passengers
Given soaring fares and fees, concerns about creepy body scans at TSA checkpoints and even instances of needles found in airplane food, it sometimes seems as if there’s only one kind of news when it comes to airline travel — …
4 New Ways Travelers Are Being Tempted Into Spending More
Travelers naturally get agitated when they’re asked to pay for services that used to be provided at no extra charge—airline baggage fees being the most obvious example. While price hikes and new fees are rampant in the travel …
Is a Quick-Service Pizza Joint Really the Most Satisfying Chain Restaurant Experience?
American consumers are apparently very satisfied with national pizza chains. The highest score in a new customer satisfaction survey was awarded to Papa John’s, while one of its low-cost pizza rivals, Little Caesar, also had one …
Your Summer Travel Itinerary: Paying More to Fly While Fighting the Crowds
As gas prices fall and more Americans consider a road trip rather than flying this summer, you might think that airlines would try to lure customers in with cheaper fares and an increased number of flights. Well, sorry.
Airlines May Have to Pay Up if They Lose Your Luggage (Even Temporarily)
A new congressional report says that airlines should consider reimbursing passengers for checked-baggage fees if their luggage is delayed. But are airlines likely to start giving money back to customers?
Airline Says Attendants Don’t Have to Help Passengers, Be Nice, or Listen to Complaints
Just when you thought customer service aboard flights couldn’t get worse, one budget carrier has notified passengers that there’s no chance airline attendants would help them stow bags in overhead bins. Attendants are also not required to use “polite language” when addressing passengers. And if you’ve got a complaint on the flight? Save …
