Think you know your customers? Turns out, knowing the four distinct personality trait categories that people fall into can give you the edge when it comes to making more sales and increasing revenue.
Former Citigroup Head Sandy Weill Calls for Breaking up the Banks
Since the financial crisis of 2008, there have been a host of critics of the banking industry who have called for hard caps on the size of banking institutions, as well as the separation of commercial banking activity like …
How Groupon Saved a Zoo – And Ruined a Waffle Restaurant
Judging by the experiences of some small business owners, Groupon has tremendous make-or-break power. A daily deal from Groupon can turn a business around, in ways that are good or, possibly, deadly.
Wanna Tick Off Hotel Guests? Charge for Wi-Fi
Turns out hotel guests don’t like getting charged for something they can widely get for free outside the hotel. In the latest hotel-satisfaction survey, properties that charge for wi-fi received significantly lower ratings than …
Olympic Schwag for London 2012 Athletes: Free Bibles — And LOTs of Free Condoms
Like every Olympics, London 2012 is sure to be remembered for the magical moments when world records are shattered. Even before the games start, though, one unusual Olympic record has already been trounced: Event organizers are …
Uh Oh: Bad Customer Service Is Good For Banks
Dick Bove is mad as hell, and he’s not going to take it anymore. The banking analyst with Rochdale Securities used his most recent research note on Wells Fargo as a soapbox to blast the bank for its lousy customer service. He …
College ‘Shopping Sheet’ Designed to Help Students Compare Financial Aid, Overall Costs
Aiming to make the cost of college a little more clear—and easily comparable—the Obama Administration released a new guide on Tuesday to help students understand how much they will have to pay, how much debt they may have to take on, and how likely it is that they will be able to repay the debt.
Why Everyone’s Holding Their Breath About Facebook Earnings
Facebook stumbled out of the block with its May IPO. Investors will be curious to see whether today’s earnings report can help the company’s stock rebound.
The Real Problem With Offshore Tax Havens
Offshore tax havens are a hot topic these days – due in no small part to the Obama campaign’s attacks on Mitt Romney’s foreign holdings. But beyond that, governments across the globe are hard up for cash, as the global …
All Olympic Events Will Be Streamed Online – But Only for Pay TV Subscribers
Retirement-Age Women Twice As Likely As Men To Live In Poverty — What’s Going On?
When it comes to personal finance, there is (if you’ll pardon the pun) a wealth of information to show women are more cautious, more meticulous and more responsible. And yet, a new study today from the U.S. Government …
Rise of the Smart Grid
Obama’s plan for a state-of-the-art electrical grid is gaining power bit by digital bit