Small Business

How Not to Treat Your Customers

Let’s face it, if you’re an unhappy customer, it’s a lot easier to take your business elsewhere these days. So one of your top priorities as a small business should be to make sure your customers don’t have a reason to shop around.

StartupBus: Building an App en Route to SXSW

Watch a group of would-be entrepreneurs during a marathon, 3-day business development and app-building session aboard a bus bound for the annual South by Southwest festival in Austin. A TIME video crew tagged along with one of about 50 teams competing for funding and a broader audience.

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