Small Business

How Not to Treat Your Customers

Let’s face it, if you’re an unhappy customer, it’s a lot easier to take your business elsewhere these days. So one of your top priorities as a small business should be to make sure your customers don’t have a reason to shop around.

How to Manage Remote Workers

As a small business, letting your employees work remotely can make for happier and more productive employees and also save on overhead costs.

StartupBus: Building an App en Route to SXSW

Watch a group of would-be entrepreneurs during a marathon, 3-day business development and app-building session aboard a bus bound for the annual South by Southwest festival in Austin. A TIME video crew tagged along with one of about 50 teams competing for funding and a broader audience.

Effective Communication for Entrepreneurs

Let’s face it, entrepreneurs don’t exactly have a reputation for diplomacy. In the rush to market and success, they often come across as blunt when a well-chosen word or phrase might make the same point and do more to motivate employees.

Facebook Advertising: Make Sure You Blend In

If you’re planning to advertise your small business on Facebook, you need to keep in mind your audience and their reason for being on the site so you’ll approach them in an appropriate, effective way.

Is Your Marketing Messaging Meaningless?

How many times have you visited a website hoping to find just what you were looking for only to run into a meaningless collection of buzzwords? Avoiding that kind of muddled messaging is important to your startup’s success.

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