Small Business

‘Zombies’ Are Costing Your Business

A staffing firm adds up the cost of “zombie hires” and comes up with a number that’s nearly as terrifying as the walking dead. Luckily, it also offers three ways to protect your business from the threat

How to Build Stronger Customer Relationships

Customers these days are much less forgiving of poor customer service – with the Internet, it’s too easy to take your business elsewhere – so getting customer relationships right should be a top priority of any business.

How to Be a Better Boss

As a small business owner or manager, you have the ability to set the tone for your whole organization, so you want to be sure your employees are as happy and as productive as they can be.

How the Rich Got Rich

John D. Rockefeller, America’s first billionaire, said, “If your only goal is to become rich, you’ll never achieve it.”

Easy for him to say, but his point is well taken: If the only thing you care about is making money, no …

How to Get the Most Out of Twitter

Twitter can be a great place for getting your message out and for interacting with customers, but there are a few basic practices to follow that will help make you more respected and effective.

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