When deciding whether to give you their business, prospective customers trust one source of information above all others: their peers. To sell more, you need to get your current customers marketing and selling — advocating — for you.

When displaying data in a presentation, clarity matters above all else. Your audience has to get meaning from your numbers before you click away. This means you need to pick the right chart for the job. The most common charts in business are pies, bars, matrixes, and line graphs, which will serve different purposes depending on the …

A clear head produces the best insights. But it’s a challenge to take time off in the midst of a busy day to rest your brain. Here are three easy ways to build breaks into your day:

We tend to trust what we can see, which makes it difficult to evaluate employees who don’t spend time in the office. Here are three ways to make sure you’re being fair in your assessment of remote workers

The most valuable people in any organization have deep smarts — business-critical expertise built up through years of experience which helps them make wise, swift decisions. If you wish to become this go-to person in your company, but don’t have the time or opportunity to accumulate all the experience of your predecessors, acquire …

Getting tone right takes work — but it’s critical to the success of your business documents. If you sound likable and professional, people will want to work with you and respond to you.

Through social sharing technologies like Facebook and Twitter, your employees may be unwittingly exposing company secrets. Even seemingly innocuous information like travel schedules or what online groups an employee joins can give competitors inside intelligence. Here’re a few ways to shield your organization from prying eyes

When work has personal meaning, people feel a sense of ownership in their jobs. But few employers do what it takes to make this a core part of their organization. This is apparent in the often bland, tone-deaf, and hollow mission statements companies adopt, which regularly turn out to be empty lip service to values that aren’t lived …

Managing people who used to be your peers is tough. You need to establish your authority without acting like the promotion’s gone to your head. Here are three ways to make the transition easier:

• Tread lightly at first. Don’t introduce any major overhauls right away. Identify a few small decisions you can make fairly quickly, but

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As a presenter, a question-and-answer session is a powerful way to address your audience’s concerns and drive your point home.

Organizations get it wrong when they rely on only a few people to come up with all the new ideas. Instead, they should connect many colleagues who have the right skills and can foster innovation in others.

You have too much on your plate, deadlines are looming, and people are counting on you. Since you can’t eliminate bouts of intense stress, you have to learn to deal with them. Studies show that people who practice “self-compassion” are happier, more optimistic, and less anxious and depressed.