A great deal has been written about Harvard University professor Niall Ferguson’s controversial comments about the late economist John Maynard Keynes. (The short version: Keynesian economic theory, Ferguson suggested, is flawed because Keynes himself was gay and childless — and consequently blind to the dangerous long-term
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Instead of squabbling over the specific rules and regulations that should restrict corporate behavior, we need to find ways to inspire our companies to behave when regulators and other stakeholders aren’t looking.
How to find happiness in the workplace? One theory has it that the most deeply fulfilled workers are those facing the most daunting challenges. Another holds that the formula for contentment is being surrounded by colleagues that pick up your slack.
49ers Coach Jim Harbaugh and Ravens Coach John Harbaugh may have captured the world’s attention in the run-up to this Super Bowl because they’re brothers who hail from a coaching dynasty. But there’s a much better reason to …
This skill probably isn’t one you’ve ever thought about developing–and that’s a big mistake.
There’s nothing particularly new about the horrendous state of customer service. What is new is that maybe, just maybe, businesses will take steps to make customers happier this year.
And yet it’s more likely for customers to switch providers for Internet, pay TV, banking, and other services. Go figure.
Could businesses have handled the aftermath of Hurricane Sandy better if they’d been leveraging flexible work practices long before the storm hit?
What many small businesses lack in budgets, they make up for in creative benefits.
Icelanders are more than twice as happy as Americans. Here’s what your business can learn from them.
Seeming endless bank scandal have made people start to question the credibility of CEOs everywhere.
The bossless office: Is it the wave of the future or an idea that will always be a utopian dream, given the inevitable intrusion of human nature?
