In the Internet age, the travel agent has become a punch line, cruelly bashed as unnecessary, useless, a dying breed. But no one (including, ahem, journalists) wants to be called obsolete, and travel agents have been fighting back and countering the insults with data and anecdotes demonstrating how valuable their services truly are.
Expect high fares and scarce seats, despite U.S. push for competition. Plus a map of the hardest-hit American airports
SeaWorld appears to be losing the theme-park wars lately, with declining visitor numbers during the same months that Disney and Universal have seen admission sales soar. Is this all part of the plan for SeaWorld?
In today’s world, there’s a large swath of travelers that—no matter which country they call home—owns iPhones, drinks Starbucks coffee, and furnishes their homes with the help of IKEA. It’s a safe bet they’re also attracted to the same kinds of hotels.
For years, if your stomach was rumbling at the mall, an airport or a baseball stadium, the pickings tended to be slim, if not grim. Now that the foodie craze has gone fully mainstream, even these destinations are welcoming celebrity chefs and fancy dishes that transcend the old mall food court.
Ski resorts have discounted weekday tickets to boost business on slow days for years. For the most part, though, theme parks have been reluctant to use the strategy, mainly out of fear of devaluing their product.
Over the past few weeks, airport authorities in San Francisco have been making citizen’s arrests of drivers who’ve arranged to pick up or drop off travelers via ride-sharing smartphone apps such as Lyft and SideCar.
A new service gives travelers free parking at airports—with a free car wash and a free shuttle to and from the terminal thrown in as well. Yes, there is a catch.
Travelers are used to the idea that airline passengers who pony up big bucks get special treatment in first class. As theme park VIP tours spread, more travelers are enjoying behind-the-scenes tours and line-cutting privileges—which wouldn’t be so bad except these perks turn the rest of us into (bitter, jealous) second-class citizens.
Websites that rely on user reviews and ratings often use filters to screen out opinions that are likely to be fraudulent. But the filters can only do so much. This week, Edmunds.com decided to file a lawsuit to get alleged spammers to stop flooding its ratings service with fake reviews of car dealerships.
Once again, Disney appears to have mastered the art of rolling out a new perk for guests—that actually winds up with them spending more money at Disney. This time, it’s a wristband that serves as a combo admissions pass, room key, credit card, and reservation assistant for rides and restaurants.