How to Handle Your Conflict-Averse Boss
Do you have a manager who won’t advocate for you or your team? Is she afraid to say no to requests from above? Here are three ways to get what you need from even the most conflict-avoidant boss.
Harvard Business Review
Improving the practice of management and its impact in a changing world.
Articles from Contributor
Get the Parental Leave You Want
When you’re about to become a mother or father, it’s critical to know how much time you can take off and with what pay. Here are three tips for getting the leave you want.
Avoid Technology Glitches at Your Next Presentation
Equipment tends to malfunction during speaking events— for example, your microphone could stop working or your slides might not come up on the screen. These glitches even happen to tech-savvy people. Next time you’re getting ready for a big presentation, do these three things to help it go smoothly
How to Respond to a Customer Revolt
You might not think of customers as a threat to your business. But thanks to social media, consumers can now incite insurgencies that overturn even the most strategic initiatives (see the Gap logo and Netflix debacles). Here are three steps for reacting to a customer rebellion
Don’t Let Failure Ruin Your Dreams
When you start a company, launch a new product, or take on a new job, you, of course, hope to succeed. But that’s not always the case. Next time you face failure, here’s how to make the most of it
Divide Your Writing Project into Manageable Tasks
Sometimes the worst part of writing an email, proposal, or pitch is getting started. Get over the hurdle by approaching the project as a series of manageable tasks.
Reach an Agreement by Seeing it Their Way
Compromise gets a bad rap, but it’s an essential leadership skill. And you can’t do it effectively without understanding the other side’s point of view.
Build Trust on Your Virtual Team
Instilling team self-confidence in the traditional workplace is difficult enough, but the process is even tougher in a virtual environment. But even if your group is scattered across the globe, you can ensure they trust each other by doing the following:
Before You Write Anything, Know Your Readers
Communication is a two-way exercise. Without knowing something about your readers, you’ll rarely get your ideas across. Consider their goals and priorities and what motivates them.
The Right Way to Give Your Boss Bad News
No one likes a difficult conversation with the boss, but it can be a valuable tool for building a trusting relationship. Try these four steps the next time you need to share upsetting news:
Stop Surfing the Internet Now
How much time do you spend checking Facebook, sending and reading Tweets, and buying things you don’t need online? If the answer is “too much,” try these two ways to battle your internet addiction
Keep Your Audience Engaged by Sharing the Stage
Audiences find monologues boring. They’re no longer willing to sit for an hour while a single speaker drones on. The key to getting and holding their attention is having new things continually happen.
