Giving critical feedback is an essential part of a manager’s job. But people in Shanghai don’t provide feedback in the same way as people in Strasbourg or Stockholm, so how can do your job when you’re working across cultures? Here are three tips:
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How can you get any work done when you’re in meetings all day? You can’t. But instead of griping, be more discerning about which meetings you got to. Before saying yes to invitation, ask yourself, “If I was sick on the day of this meeting, would it need to be rescheduled?” If you answer “no,” then decline the meeting and try
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The whole point of résumés and cover letters is to sell your skills. Rather than simply listing the responsibilities in the positions you’ve held (as many candidates do), call out specific ways you’ve made a difference in those roles. Suppose you’re in sales: Did you exceed your annual targets? By what percentage? Or, if you’re …
Skilled networkers use their contacts as a source of quick feedback and even solutions to challenges of all sorts. If your network is strong, you’re connected to well-placed colleagues, suppliers, customers, and fellow executives in your field — a host of experts who can help you at a moment’s notice. For example, if you’re …
Most leaders, even highly skilled ones, aren’t great at detecting ambiguous threats on the periphery of their business. But to be successful, you need to pick up weak signals from both inside and outside the organization. To get better at this critical skill, talk to your customers, suppliers, and other partners to understand their …
If you’ve tried all of the basic ways to manage your email, but are still feeling overwhelmed, try setting quotas. The idea is that the more messages you send, the more you get. Assume that every email you send will generate 4–10 responses, so you’re creating work for yourself with each message. Limit the number of threads you …
Every business wants to know what influences their customers. So, they should just ask them, right? Not so fast. There’s a fundamental problem with asking people what will persuade them to change: Most of the time they won’t know the answer.
When you present, your audience usually sizes you up before you even utter a word — so it’s critical to make a positive first impression. Start by communicating ahead of time. Send a thoughtfully written agenda with a concise but telling subject line — and be explicit about what the audience will get out of it. Once they’re in …
Quitting a job can have negative consequences on both your career and your bank account. But staying in a bad situation can be worse. Here are three tips for deciding if it’s time to go:
Every business leader should be able to create a good strategy. Think of it as the intersection of two critical dimensions: where to play and how to win there. First, decide the regions, customer segments, product categories, and channels in which you will operate. Strategy is about doing some things and not others, so make clear where …
Most managers today understand the importance of reaching out to colleagues through LinkedIn, following and being followed on Twitter, and actively participating in corporate social media initiatives – but fewer know how to effectively use these networks. One way is to gather information by testing proposals and strategies, inside and …
Don’t show up for a job interview without a stockpile of good stories. These narratives should be parables with a moral at the end, showcasing the skills that are relevant to the position you’re applying for.
