New Low for Flying? Standing-Room-Only Flights Possible

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The term jet-setter is still applied to travelers heading to chic, exciting places. But by now, after years of enduring countless fees, painfully long airport waits and humiliation by way of clothing removal and body scans, travelers should know that the era when flying equated to glamour is long gone.

But if you’re not thoroughly disillusioned with the modern-day flying experience, Michael O’Leary, the blunt-speaking CEO of cheapo European carrier Ryanair, would like to have a word. O’Leary is known for saying and doing outrageous things — calling his customers “idiots,” for instance, and considering the introduction of pay toilets on planes and in-flight porn as moneymakers for the airline.

(MORE: While Airlines Add More Fees, One Travel Freebie Becomes Standard)

He is also known for speaking the truth boldly, sometimes harshly, in situations when prudent businessmen would hold their tongues. O’Leary’s latest truth-telling is quoted in the Telegraph:

“The problem with aviation is that for 50 years it’s been populated by people who think it’s this wondrous sexual experience; that it’s like James Bond and wonderful and we’ll all be flying first class when really it’s just a bloody bus with wings.

“Most people just want to get from A to B. You don’t want to pay £500 for a flight.

“You want to spend that money on a nice hotel, apartment or restaurant … You don’t want to piss it all away at the airport or on the airline.”

Here’s one more thing that you probably never expected an airline executive to say:

“If there ever was a crash on an aircraft, God forbid, a seatbelt won’t save you.”

(MORE: Why an Airline That Travelers Love Is Failing)

Because O’Leary believes “seatbelts don’t matter,” and because airline passengers seem to be proving O’Leary’s point by choosing the cheapest form of transportation possible regardless of service or comfort, Ryanair is currently trying to launch a standing-room-only section on its airplanes, where fares on short-haul flights within Europe would start at £1, around $1.50.

Does this idea have, well, a leg to stand on? O’Leary certainly thinks so, guaranteeing that cheap standing-room-only tickets would sell out long before seats that cost, say, $40 on the same plane.

He may be right. At the same time, travelers should know that it’s impossible to actually pay £1 and get anywhere with Ryanair. In early November, reported the Guardian, the airline announced that as of Dec. 1, all passengers must pay a £6 ($9.50) administrative fee on each one-way ticket purchase. In the past, customers could avoid the fee by using a Ryanair-affiliated credit card.

That’s hardly the only fee Ryanair passengers are likely to encounter. If you don’t print out your boarding pass before arriving at the airport, you can expect to pay as much as $75. It was the complaint of an angry mom who was forced to pay five such fees for her family of five that prompted O’Leary’s “idiots” comment. More likely, Ryanair customers will be confronted with any number of mysterious baggage charges — for checked luggage, certainly, and also for carry-on luggage and perhaps what’s known as hand luggage.

Ryanair allows one piece of hand luggage (purse, laptop bag, small backpack) per passenger. And what happens if you go over the allowance? One woman in Spain recently found out. After boarding a Ryanair flight with a book and a scroll that didn’t fit in her bag, the woman was escorted off the plane by police when she couldn’t pay the airline’s fee, reportedly because her credit card was not working. Glamorous jet-setting this is not.

(MORE: Quirky Marketing: Airline CEO Calls His Customers ‘Idiots’)

In a video of the incident, passengers are heard yelling “Shameful, shameful” over and over, and groups are calling for a boycott of the airline. (Perhaps, if O’Leary were on board at the time, he might have tried to counter by starting up an “Idiot, idiot” chant.)

Will anyone really stand up to O’Leary? Or will many of us soon be standing on airplanes? Thus far, Ryanair’s fee-crazed business model has proved to be wildly profitable, and the truth of the matter is that the airline would be failing if consumers didn’t like what it was selling.


O'bleary is wrong about what passengers care about. He doesn't even have a complaints forum on his website so how could he? Im one passenger who believes in paying for my ticket in advance, lugging my case to the airport where an efficient airline takes over so that i can relax and enjoy the experience of flying to a foreign country and not be constantly afraid of falling foul of his airline's agenda of tricks to screw more money from me and embarrass me and my family in front of hundreds of other passengers. Incidentally, i have flown all over this planet  with many many different airlines and never experienced such an unprofessional racket as ryanair are. Their 'business model' is nothing new, they chose to compete on price instead of service, or both. His marketing dept. should have warned him that the best and most effective form of  marketing is 'word of mouth'; this can raise you or destroy you. I offer a couple of examples: back in the 70's i booked a flight to NY on Sir Freddie Laker's Sky Train - unfortunately the US embassy had, 5 days earlier, misread my trvel documents and scheduled my visa to run out on the day of my travel. It took 4 days to renew my visa but Laker Airlines honoured my original ticket and I travelled without any further problems. When he was put out of business by the airlines mafia I, along with many thousands of others, sent what money i could afford to help him out - i've never forgotten. A few years ago i travelled with some friends to Japan. We flew out with KLM and their service was nothing short of excellent in every way, with kind, respectful and hard working staff and other things like free dutch pastries served on board. I've never forgotten that trip. On the way back it was with Air France who lived up to their reputation of rude, arrogant check-in staff, delays and lost baggage. When folks ask me I always recommend based upon my last experience and if the experience is very bad, I dont give another chance. Now of course, my one (2 if you count the return flight) experience of ryanair is uppermost in my mind... one year later, I'm still fuming and in disbelief at the way myself, my family and others were treated. I'll not waste space here with what happened but suffice to say it was the usual humiliating rip-off experienced by many of their customers.

To see photos of O'bleary sticking his fingers up to the camera shows what he thinks of complaints and unhappy customers - he's a rude, arrogant and unpleasant individual and i hope he and his company disappear quickly. So now he wants to offer standing room tickets. Fortunately for me i wont be aboard a ryanair flight to get struck by a human missile that was once a standing room passenger launched along the cabin by turbulance. I also wont have to worry about my child viewing porn on a fellow passenger's screen during a flight - because mr o'bleary, you wont get another chance from me.


I'm really starting to wonder if Michael O’Leary is actually mentally stable...


around one hundred living people that rode a wrecked dc10 into a cornfield in iowa would disagree about the seatbelt comment, and not a few others as well. still, "you pay your money and you take your chances". less of the first usually sets up more of the latter. you suppose there is room in the cargo hold for me? what about my goat?


Can these people then sue the CEO and RyanAir when they get hospitalized for injuries incurred when they hit the ceiling or bulkheads in heavy turbulence or when the plane is forced to stop short on landing or blows a tire? Or will they waive that right when buying an SRO ticket?


He can do and say whatever he wants because at the end of the day people are still going to flock to an airline that is miles below other price points, and for me flying around Europe backpacking, that's all I cared about.


People who fly Ryanair get what they deserve. Unless you have family in another part of the world and there's an emergency (i.e you're an Irish migrant worker living in London and your mum back in Dublin goes into hospital), there's no reason you absolutely have to fly anywhere. No one is entitled to a holiday every year, it's not a human right, so if you decide to fly and hate the experience please do the rest of us a favour and stop moaning about it.