Comments on: Social Media Users Expect Great Customer Service http://business.time.com/2012/11/05/social-media-users-expect-great-customer-service/ The latest news and commentary on the economy, the markets, and business Sun, 24 Mar 2013 00:00:12 +0000 hourly 1 http://wordpress.com/ By: Improving Your Customer Service Could Be Worth Big Bucks | RSS Direct http://business.time.com/2012/11/05/social-media-users-expect-great-customer-service/#comment-33187 Mon, 12 Nov 2012 17:00:59 +0000 http://business.time.com/?p=59927#comment-33187 [...] sure your customer service encompasses all channels – phone, in-person, web, mobile, social media – and record your successes and failures so you can see what’s working and what’s [...]

]]> By: Improving Your Customer Service Could Be Worth Big Bucks | TIME.com http://business.time.com/2012/11/05/social-media-users-expect-great-customer-service/#comment-33178 Mon, 12 Nov 2012 16:06:31 +0000 http://business.time.com/?p=59927#comment-33178 [...] sure your customer service encompasses all channels – phone, in-person, web, mobile, social media – and record your successes and failures so you can see what’s working and what’s [...]

]]> By: Why Social Media has raised the bar for Customer Service! « Thoughts along the road… http://business.time.com/2012/11/05/social-media-users-expect-great-customer-service/#comment-33113 Mon, 12 Nov 2012 09:09:13 +0000 http://business.time.com/?p=59927#comment-33113 [...] with these platforms. Instead of worrying though, businesses should embrace this statistic as an opportunity to showcase their customer service skills, whilst generating a positive outlook on their…. This should also help in retention and creation of the businesses customer base [...]

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