Employees, managers, and HR professionals have long questioned the accuracy and effectiveness of annual performance reviews. But is there a viable alternative to the often inflexible and infrequent formal process?
Yes. One that involves more people and allows for more frequent feedback: crowdsourcing. A group of independently deciding individuals is more likely to make better decisions and more accurate observations than a lone manager. Social software that enables crowdsourcing may be a better way for managers to collect, evaluate, and share information on employee performance. By capturing input from many, rather than a few or just one, you can avoid focusing on a single point of failure and reveal how employees are truly performing and influencing others in the organization. Armed with the wisdom of the crowds, managers can then deliver more grounded and real-time recognition and feedback.