Comments on: That’s Some Quirky Marketing Strategy: CEO Calls His Customers ‘Idiots’

By: New Low for Flying? Standing-Room-Only Flights Possible | RSS Direct

New Low for Flying? Standing-Room-Only Flights Possible | RSS Direct — Mon, 12 Nov 2012 22:02:28 +0000

[...] Ryanair, would like to have a word. O’Leary is known for saying and doing outrageous things—calling his customers “idiots,” for instance, and considering the introduction of pay toilets on planes and in-flight porn as money [...]

By: New Low for Flying? Standing Room Only Flights Possible | RSS Direct

New Low for Flying? Standing Room Only Flights Possible | RSS Direct — Mon, 12 Nov 2012 20:02:51 +0000

By: New Low for Flying: Standing Room Only? | RSS Direct

New Low for Flying: Standing Room Only? | RSS Direct — Mon, 12 Nov 2012 19:00:46 +0000

By: Ryanair's Michael O'Leary Says 'Seatbelts Don't Matter,' Proposes Standing Room Only | TIME.com

Mon, 12 Nov 2012 18:54:40 +0000

By: While Airlines Add More Fees, One Travel Freebie Becomes Standard | TIME.com

Mon, 12 Nov 2012 17:01:16 +0000

[...] (MORE: Quirky Marketing: Airline CEO Calls His Customers ‘Idiots’) [...]

By: The airline from hell – and the mystery of consumer behaviour « generalkrax

The airline from hell – and the mystery of consumer behaviour « generalkrax — Wed, 26 Sep 2012 18:31:37 +0000

[...] the CEO aka The Devil himself proves my point more than well. O’Leary calls his customer idiots, and yes it is true. What other company on this planet would get away with this, and what other CEO [...]

By: Meeting Customer Expectations: Opportunity or Threat? | Percepta

Meeting Customer Expectations: Opportunity or Threat? | Percepta — Tue, 25 Sep 2012 16:17:09 +0000

[...] week, Ryanair boss Michael O’Leary called a portion of his customers “idiots” for not printing their own boarding passes before flights (this incurs a fine of up to £60 in [...]

By: When You Look at Your Customers, What Do You See?

When You Look at Your Customers, What Do You See? — Mon, 17 Sep 2012 13:01:29 +0000

[...] “We think Mrs. McLeod should pay 60 euros for being so stupid,” he said. “She wasn’t able to print her boarding card because, as you know, there are no internet cafes in Alicante, no hotels where they could print them out for you, and you couldn’t get to a fax machine so some friend at home can print them and fax them to you… She wrote to me last week asking for compensation and a gesture of goodwill. To which we have replied, politely but firmly, thank you Mrs. McLeod but it was your ****-up.” Time [...]

By: Happy Friday & A Few Favorite Links – The Everyday Adventurer

Happy Friday & A Few Favorite Links – The Everyday Adventurer — Fri, 14 Sep 2012 15:02:33 +0000

[...] If you forget to pre-print your boarding pass before you get to the airport, it will set you back 60 Euro. – Time [...]

By: Woman Pays Ryanair $390 To Print Boarding Passes, CEO Calls Her 'Stupid' | Gadling.com

Wed, 12 Sep 2012 23:44:37 +0000

[...] Ryanair has backed off a bit from their ludicrous outcries. Or, maybe not. According to a recent Time Business article, when a passenger traveling from Alicante, Spain, back home to England complained of Ryanair [...]

By: Ryanair customer service rocks (you idiots) - FlyerTalk Forums

Ryanair customer service rocks (you idiots) - FlyerTalk Forums — Wed, 12 Sep 2012 18:34:12 +0000

[...] Ryanair customer service rocks (you idiots) document.write(''); Wow, finally some truth from RyanAir management http://business.time.com/2012/09/11/…ots/?hpt=hp_t3 [...]

By: Ryanair CEO Michael O’Leary Calls Passenger an ‘Idiot’ | Business | (Liwyatan) francesc genové

Wed, 12 Sep 2012 16:37:29 +0000

[...] You can also continue the discussion on TIME’s Facebook page and on Twitter at @TIME. via business.time.com This entry was posted in Diarreas mentals? by francesc. Bookmark the [...]

By: Fool some unique marketing strategies are as follows: CEO calls its customers’ [wallstreetport.blogspot.com] | .

Tue, 11 Sep 2012 19:52:53 +0000

[...] article was excerpted from: That’s Some Quirky Marketing Strategy: CEO Calls His Customers ‘Idiots’; and follow the subsequent [...]

By: That’s Some Quirky Marketing Strategy: CEO Calls His Customers ‘Idiots’

Tue, 11 Sep 2012 19:42:43 +0000

[...] more at TIME. Share this news: Filed Under: Airline [...]

By: That’s Some Quirky Marketing Strategy: CEO Calls His Customers ‘Idiots’[gotobizz.blogspot.com] |

Tue, 11 Sep 2012 19:35:19 +0000

[...] That’s Some Quirky Marketing Strategy: CEO Calls His Customers ‘Idiots’ [...]