Take Care of Your Most Reliable People

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Most people have someone they can count on when they need something done — and done right. But when you value someone’s reliability, it’s easy to overlook other strengths. Here are three ways to further develop your most dependable people:

  • Keep track of assignments. Make sure that you’re not loading them up with extra tasks just because you know that they’ll do them.
  • Reward them. Give them time to work on projects they value personally. The autonomy and appreciation strengthens their bond to the company and increases the chances they’ll stick around.
  • Watch them closely. You know you can take the hands-off approach with conscientious employees, but closely observing their work will give them a chance to display their strengths.

Adapted from “The Hidden Skills in Your Most Reliable People” by Art Markman.