When you’re privy to information that your team isn’t, should you share the news or protect your employees? When deciding whether to divulge bad news, do these things first:
- Know your tendency. We all have a preferred approach when it comes to privacy. Some keep things quiet, while others are more open. Understand your bias and find a middle ground.
- Question your motives. Whether you’re eager to share news or resisting a conversation, question your motives. Are you feeling guilty about harboring information? Are you afraid of people getting angry?
- Tend toward transparency. Lean toward transparency if possible. As long as you’re not violating company policy, give your team the bad news — especially if it’s going to impact their work.
Adapted from “When to Share Sensitive Information with Your Team” by Amy Gallo.