Membership: 5 million
Brand partners: 2,000+
President: Steve Davis
What’s the benefit for brands to sell their goods at such low prices?
“It’s an incredibly clean and efficient way for a brand to clear out merchandise. The last thing a brand wants to do is be on sale every day, and so the ability to be on sale for just 48 hours a few times a year is a really compelling way to do that.”
What makes the site different from its competitors?
“Service is king. We really treat service in a proactive way—we call our customer service agents concierges because they anticipate your needs. That proactive customer service is something that we focus on every day on every single order.”
What are your tips to consumers on nabbing their preferred choices, given the fact that things sometimes sell out quickly during flash sales?
“Download our mobile app. The most incredible merchandise goes right at 11 a.m. Our members that know how to get the most value make sure they’re there at 11 a.m.—and you’re not often at your desktop, so having your mobile phone allows you to get access wherever you are. “
What are the best selling items for women and men?
“Dresses have done really well for us, and accessories and the shoe business have always been a strong business but have been even stronger over the course of the last year.”