Fashion Faux Pas: When Regular Deals Beat Flash Deals

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Flash sales and daily deals from the likes of Groupon and Gilt succeed in two key ways: First, the big, prominently featured discount off the original retail price gets consumers excited by the prospect of a great value; second, since deals are only available for a severely limited time, consumers feel pressured to buy right away. Together, these forces cause normally smart consumers to skip key steps in the buying process—namely, pausing to think about how much the item is actually worth, and shopping around.

Skipping the former step increases the chances of what might be called “Groupon remorse,” the scenario in which the initial excitement of the deal is replaced by the pit-in-the-stomach thought of “Why in the world did I buy that?”

As for the latter, there’s an assumption that there’s not much reason to comparison shop for blink-and-you’ll-miss-them online deals. In fact, by pausing to shop around, or by hesitating in any way, the consumer runs the risk of (God forbid!) missing out on the deal.

(RealSimple.com: Best Days for Holiday and Christmas Online Shopping)

On the surface, flash deals often seem amazing, giving the strong impression that there’s no possibility of even better deals lurking elsewhere online or in stores. The fact that these deals are only offered for a single day bolsters the idea that they can’t be beat: The merchandise in this flash sale is marked down so significantly that the retailer can only afford to offer it for a mere 24 hours.

But, as a New York Times Style story recently revealed, there are many instances in which merchandise featured in “amazing” flash deals was available at cheaper prices elsewhere. For example:

On HauteLook.com, another so-called “flash sale” site, a navy dress by Decode 1.8 was $75, plus $7.95 shipping. But at Overstock.com, the dress cost $55.99 and shipping was free. Savings: $26.96.

By design, snagging flash deals has become something of a competitive sport, especially when it comes to fashion and clothing, per the Times:

To win, you must be among the first customers to put an item into a virtual cart, then commit to buying it minutes later or else watch as it — poof! — disappears from the cart. As those precious seconds tick by, there is hardly time to comparison-shop on other Web sites.

The limited-time, limited-availability construct—which is similar to what we see behind the McDonald’s McRib craze and Disney’s “DVD Vault” marketing pushes—simultaneously increases consumer interest and heightens the pressure on the consumer to “Act Now!” Think about this: These forces do little in terms of actually convincing the shopper of the worthiness and value of the item in question. Instead, they work at a deeper psychological level, causing the consumer to act mainly out of a feeling of not wanting to miss out on something.

(MORE: Daily Deals: More for the Rich Than the Poor, More About Spending Than Saving)

The moral is: The sudden presence of a limited-time deal is no reason to act irrationally. Consider the purchase the same way you would in any other circumstance. Pause and think about how much you actually want the item, and how much it’s actually worth. Shop around for the best price. Take a close look at your most recent credit card statement, along with your closet, both of which may be crowded with foolish impulse purchases.

Then, go ahead and make your decision.

Brad Tuttle is a reporter at TIME. Find him on Twitter at @bradrtuttle. You can also continue the discussion on TIME’s Facebook page and on Twitter at @TIME.
MORE: McRib Fanatics and the Amazing Power of Limited Availability

2 comments
Ahmad.Bilal
Ahmad.Bilal

You need to provide all types of products on the display area where customer can easily pick. You don't know the about the customers requirements, If you display more varieties of similar products and categorize them than this will be best point for any product sale. You see the most leading websites i.e Amazon.com, Homeshop18 and www.magiclamp.pk provide all the products on same page and than selected product categorized on another page with similar products.

LustreLife
LustreLife

You have to catch all the sales and then you'll end up saving a lot of money on high fashion trends.