— RAMIT SETHI, author and personal finance blogger, describing Capital One (which recently purchased the popular, customer-friendly online bank ING Direct) [via I Will Teach You to Be Rich]

If that’s not clear enough, Ramit explains his position further:

There are companies that are pure pieces of s***.

Companies that I go out of my way to avoid, and warn everyone else about.

Capital One is one of those companies.

(MORE: Capital One Buys ING Direct, and Customers Start to Freak Out)