— RAMIT SETHI, author and personal finance blogger, describing Capital One (which recently purchased the popular, customer-friendly online bank ING Direct) [via I Will Teach You to Be Rich]
If that’s not clear enough, Ramit explains his position further:
There are companies that are pure pieces of s***.
Companies that I go out of my way to avoid, and warn everyone else about.
Capital One is one of those companies.
(MORE: Capital One Buys ING Direct, and Customers Start to Freak Out)