The Internet changes everything, including phones

I had lunch yesterday (paid for, don’t you worry, by the long-suffering shareholders of my employer, Time Warner) with the new CEO of Avaya, Lou D’Ambrosio. Avaya was the dowdy stepchild of Lucent, spun off in Oct. 2000 so the glamorous parent could concentrate on “next-generation communications networks.” The Internet was changing everything, so Lucent [...]